Privacy Policy | Beyond Solution

Privacy Policy

1. WHAT INFORMATION DO WE COLLECT?

Beyond Solution collects the minimum personal information necessary for the implementation of contracts for service provision, user identification, service improvement, development of new services, membership registration, and consultation.

The user agrees to allow Beyond Solution to collect the essential data necessary to perform essential functions of the service and the optional personal data needed to provide more specialized services.

The user is not restricted from using the service even if said user does not agree to the collection of the selected personal data, however the user would not be able to make use of specialized services.

Personal Information Provided by You.

We collect names; phone numbers; contact or authentication data; billing addresses; medical insurance id; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

2. Information collected through our App

In Short: We collect information regarding your mobile device, push notifications, when you use our App.

If you use our App, we also collect the following information:

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, sms messages, microphone, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID and information about the features of our App you accessed.

Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

The information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

In addition to information about the device, users' voice recordings, log information, service usage records, app installation information, and browser information can also be collected.

Purpose of collecting and using personal information

  • To help users make good use of the service
  • To identify users and prevent fraudulent use of the service
  • To prepare statistical data on the service use
  • To survey and analyze necessary service improvements
  • To draw and send gifts, such as campaigns and events
  • To confirm the user’s identity when a report is made or a question is asked to the company
  • In order to inform of important notices as required
  • To communicate advertising information, such as events
  • To identify the user in the process of providing paid services
  • To identify the age of the user when using the content

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below.

  • Request feedback and contact users
  • Manage user accounts
  • Send administrative and policy updates
  • Protect our Services and prevent fraud
  • Comply with legal and regulatory requirements
  • Respond to legal requests and prevent harm
  • Fulfill and manage orders and payments
  • Deliver requested services
  • Provide customer support
  • Send marketing and promotional communications
  • Deliver targeted advertising
  • Analyze and improve services and user experience

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

However, no electronic transmission or storage system can be guaranteed to be 100% secure. Use of the Services is at your own risk.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary or legally required.

When there is no ongoing business need, information is deleted or anonymized, or securely isolated until deletion is possible.

CHANGES TO THIS PRIVACY POLICY

Beyond Solution may change this Privacy Policy at any time. Continued use of the Services constitutes acceptance of the updated policy.